Privacy Notice

Who We Are 

Ability Bow is a registered charity (no. 1115595) set up since 2006 to support people with disabilities and long-term health conditions to exercise, increase independence and the quality of daily living.

Our Intentions Around Data Protection

At Ability Bow, we are committed to maintaining the trust and confidence of serviced users, our supporters, and the visitors to our website.

In particular, we want you to know that Ability Bow is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We never do that sort of thing; and we always take the protection of our data seriously.

In this Privacy Policy, we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types Of Data We Collect

Website

Cookies 

Cookies are used by our website to deliver our services. They provide content that is relevant to you when viewed on your chosen device.

Information stored by cookies is not personally identifiable and instead ensures the best user experience for each website visitor, when browsing on their specific device.

For example, cookies enable us to:

  • Analyse your referral sources (how you came to visit us)

  • Understand your website visit duration (how long you spent on our website)

  • Observe the number of page views we have had 

  • Gauge website navigation paths (how you clicked through and moved through pages/sections of our website)

By using our services, you agree and provide explicit consent to our use of cookies as detailed above. We can confirm and reiterate that these cookies are not types of information used to identify specific individuals/website users.

Cookie Settings

You can of course enable and disable cookies at any time within your browser settings within the security option.

Google Analytics

When someone visits www.abilitybow.org, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We collect information from people when they sign up for our mailing list, so we want to tell you what information we gather, why we need it, and what we do with it.

As part of the registration process for our quarterly e-newsletter, we collect personal information. 

We use that information for a couple of reasons:

  • To tell you about things you’ve asked us to tell you about
  • To contact you if we need to obtain or provide additional information
  • To check our records are right and to check every now and then that you’re happy and satisfied 
  • We don't rent or trade email lists with other organisations and businesses

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by contacting our data protection officer, via email, at: simohamed.dahiri@abilitybow.org.

Third Parties 

We sometimes need to share your information with other providers, for example if they also take a share in your support.

We may share anonymised personal information with other organisations, in particular when we work in partnership to deliver services.

Some of our work is delivered in collaboration with other charity providers, local authorities, and the NHS. We will let them know about the impact of our service, and sometimes share your anonymised summarised medical history and demographics with them.

If for any reason we wish to share your name or any additional information about you with our partners, we will obtain your permission first.

Partner Organisations We Share Select Data With For Monitoring Purposes

London Borough Of Tower Hamlets

Read Their Privacy Notice Here>> 

NHS City & Hackney Clinical Commissioning Group

Read Their Privacy Notice Here>> 

Access To Your Personal Information

Under GPR, you are known as the data subject and you have the right to access and amend any of the personal data that we hold. We will share all the data we hold about you if you ask for this.

Requesting Your Data 

Email your request to our data protection officer Si Mohamed Dahiri at: simohamed.dahiri@abilitybow.org.

Changes To This Privacy Notice 

We review our data protection policies, including this privacy notice, every year.

This notice was written in May 2018 and will be reviewed in May 2019 or earlier if regulations change in any way.